Starting July 12th, 2023, ViaPath and Washington County Detention Center will transition to a new Video Visitation platform using Gettingout.com. The new visitation platform is labeled “VisitNow,” which allows the incarcerated to visit on demand with Friends and Family.
How to Get Started
Create an account online at https://gettingout.com
Inmate initiated outbound video visits.
Visitations will be performed on an on-demand basis.
Ways to Video Visit
You can video visit using an IOS/Android device with internet, camera, and speakers. A headset or earbuds are highly recommended.
Visitation Hours & Rates
- $0.25 / minute
- Visits are limited to a maximum of 30 minutes per visit.
Other Important Information
Friends and family must have an account created on gettingout.com and must be connected with the incarcerated person before a video visit can occur.
Video Visitation Information
Our Video Visitation system uses a web-based product to perform inmate visits. The first step to using this process is creating a visiting user account. This is accomplished by going to https://gettingout.com and following the directions on the home page.
Users of this website must have a valid, working email address.
Tablet Time & Messaging (Friends & Family)
Inmates now have the use of tablets in the facility. Go to the following site to create an account: https://www.gettingout.com/. Family members and friends can fund an inmate’s ability to send Text messages, pictures, and a limited number of games.
Detention Center: 500 Western Maryland Parkway, Hagerstown, MD 21740 | 240-313-2133
Detention Center Contacts:
- Detention Center Assistance – 240-313-2133
- Records – 240-313-2125
- Booking Intake – 240-313-2137
- Inmate Programs – 240-313-2148
- Inmate Services/Property – 240-313-2872
- Training/Recruitment – 240-313-2124
- Shift Commander – 240-313-2136
- Medical – 240-313-2156
- Substance Abuse Program – 240-313-2161